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Feedback, Compliments and Complaints
 

Your feedback helps us to improve, so that you will feel safer, happier and get more out of our services.

 We will often ask you for feedback. You can also compliment or complain at any time.
We
 will keep your feedback private.

 We will listen when you tell us what you like or don't like, and we will try to change things if we can.
 Please leave your contact details below and we will respond as soon as possible. 

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Who can help you provide feedback?

  • our workers

  • your family or friends

  • an advocate

  • the NDIS Commission

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Write to or Call us:

Ready Steady Achieve 26 Kirby Avenue, Canadian, Ballarat, 3350.

Mobile: 0423 665 100

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 Advocate

An Advocate is trained to speak for you. Advocates are a free service.

The National Disability Advocacy Program can

help you find and work with an advocate.

Email them at: disabilityadvocacy@dss.gov.au

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Local Advocacy - Grampians Region

Central Intake Ph: 1800 552 272

Email: admin@grampiansadvocacy.org.au

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Or search "Disability Advocate" online

Your area may have a local Advocacy Organization

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  NDIS Commission

 You don't have to talk with us.

If you have a serious complaint, you can tell the NDIS Commission.

Contact the NDIS Commission web: www.ndiscommission.gov.au

Phone: 1800 035 544 or TTY: 133 677 if an Interpreter is required.

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Or write to:

 Disability, Employment and Carers Group,

Department of Social Services

GPO Box 9820, Canberra ACT 2601

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